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Refund Policy

Rolling Video Games Of Tampa reserves the right to refuse service or cancel a party for any reason and at whatever time.Should we cancel at any time during a party we will reasonably factor time worked when issuing a refund.If party is canceled in the middle of the party by customer for any reason, we reserve the right to decide whether a refund of any portion will be returned. Cancellation due to rain shall not be a reason for cancellation unless approved by Rolling Video Games Of Tampa.We will work hard to resolve any situation that may arise concerning every aspect of your event.

All parties are required to be paid in full 7 days prior to guarantee your party time. If you cancel your video game party, we will charge you $25 fee. If you cancel your video game party with less than 7 days notice, we will charge you $75 fee. If you cancel your party on the day of the party, we will charge for the full price of the party.

If you are not at your party at the address provided and do not receive service, we will charge you for the full party. There are no refunds for services performed. If we are unable to provide service there is no charge.